Credit Suisse

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IT-AVP

Credit Suisse
Research Triangle Park, NC Full time
Posted on August 27, 2017

IT-AVP

(Research Triangle Park, NC):

Provide application support & interface with  application   developers,  Client Services IT, Front Office & Operations users & various infrastructure support teams. Analyze technical environment of securities lending business & problems that occur. Perform incident, problem & change management to field support queries from users & investigate, log, track & resolve queries. Assess relative severity & impact of incidents on business &  prioritize  appropriately.  Ensure downtime in production environment is minimized.    Initiate    timely   incident reports for application-specific incidents to   identify  root  causes  &   corrective actions.  Coordinate  action  plans with relevant teams to prevent re-occurrences. Work with SDLC, EquiLend, Sybase, Unix,    Shell   scripting,   PowerShell, Windows Servers, SharePoint, Control-M Job Scheduler & monitoring tools such as Novell Operations Center. Req’s Master’s degr plus 2 yrs exp or Bachelor’s degr plus 5  yrs  exp.  Please   forward   your resume to Credit Suisse, P.O. Box Y156CSNC, 220 W. 42nd St., 12th Fl., New York, NY 10036. No phone calls. 

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